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Convention Centre Messe Luzern 3.5 km
Landmark Kapellbrücke 0.7 km
Train Station Lucerne Station 0.8 km
Airport Kloten (ZRH) 48.9 km Belp (BRN) 63.7 km Basel-Mulhouse (BSL) 83.1 km

NH Luzern Hotel

Friedenstrasse 8, 6004 Lucerne (Show map)

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Availability

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Hotel Facilities

General

Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Elevator, Safety Deposit Box, Heating, Luggage Storage, Gay Friendly.

Services

Meeting/Banquet Facilities, Laundry, Dry Cleaning, Currency Exchange, Bicycle Rental, Shoe Shine, Packed Lunches, Fax/Photocopying.

Internet

Wireless Internet Hotspot is available in the entire hotel and costs CHF 10.00 per hour.

Guest Parking

No parking available.

Hotel Policies

These are general hotel policies. As they may vary per room type; please also check the room description.

Check-In

15:00 - 00:00 hours

Check-Out

12:00 hours

Cancellation

If cancelled up to 18:00 on the date of arrival, no fee will be charged.

If cancelled later or in case of no-show, the first night will be charged.

Children and extra beds

All children under 12 years stay free of charge when using existing bedding.

All children under 2 years stay free of charge for cots.

All older children or adults are charged CHF 50.00 per night and person for extra beds.

Maximum capacity of extra beds/babycots in a room is 1.

Extra beds and baby cots are upon request and need to be confirmed by the hotel.

Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.

Pets

Pets are allowed. Charges may be applicable.

Accepted credit cards

American Express, Visa, Euro/Mastercard, Diners Club, Maestro

The hotel reserves the right to pre-authorise credit cards prior to arrival.

In Lucerne, the "Shining City" in the heart of Switzerland,next to the lake of Vierwaldstätter, is where you find our perle of hospitality.
Are you arranging a meeting or a conference? Or your just want to spend a couple of untroubled days in our beautiful city and let yourself coddle with the deliciousness of our cuisine?
No problem, the Hotel NH offers you the possibility. 110 modern and bright rooms are inviting you to spend some nights in our hotel. The seminar rooms are equipped with a modern infrastructure, the central location and the experience of our team do not leave any wishes and expectations unfulfilled.

Food & beverage

Our restaurant has an informal and friendly style. Excellent service and good home cooking, together with Swiss and international specialities, await you.

Area information

Luzern: The lake, the mountains, the medieval city, an unmistakable composition of natural and man-made beauty,
time-tested over the centuries and carefully nurtured. Luzern, a city of culture with style. You'll fall in love with this place. Arrive as a stranger and leave as a friend. There is a reason why people call Lucerne the "Shining City".

Luzern is situated on the most important route between north and south and is connected with the Swiss train network in six directions. Direct fast trains link Luzern to the international airports in Zurich and Geneva. A compact system of good extended streets links Luzern to all of the most important centres of Switzerland and of foreign countries. The airport Zurich-Kloten is only in one hour by car from Luzern.
The NH Luzern is located on the boundary of Lucerne’s Old Town. The lake and famous sights such as the Lion Monument or the Panorama are reached on foot in a few minutes.

Terms & Conditions

Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our terms and conditions.

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Overview and availability
Photos
Guest reviews

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Area photos

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Overview and availability
Photos
Guest reviews

The guest reviews are submitted by our customers after their stay at NH Luzern Hotel.
They are opinions of guests that reflect their experiences when staying at this hotel.

Total

7.6

Based on 123 reviews

Staff	8.1
Services	7.2
Clean	8.4
Comfort	7.5
Value for money	6.9

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Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews

Previous page Next page Showing 1 - 25 (Total 123)

Anonymous
Family with young children
United Kingdom
August 2, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Anonymous
Mature couple
Switzerland
July 26, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Newly renovated

Breakfast not included in the price quote

6.5

Gheorghe
Young couple
Romania, Romania
July 22, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

James
Solo traveller
Blackpool, United Kingdom
July 14, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

A pleasent base from which to explore Luzern with a comfotable, albeit rather small, room.

Maybe the classification system for hotels is different in switzerland but this was not, in my experience, a four star hotel. There is no room service and no sport/gym faccilities. Breakfast service was also disorganised.

7.5

John
Mature couple
Millis, USA
July 9, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Primarily Lucerne, the hotel was secondary to the stay.

It's a family run hotel and not all family members are equally amicable. It was rated a 3 star but should more appropriately be a two star. The room was fine size-wise, but the bathroom was tiny, the towels threadbare. Over all it was clean.

Prashant
Family with young children
New Delhi, India
June 23, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

the hotel was bright and airy

Andrew
Solo traveller
North Narrabeen NSW, Australia
June 22, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

hotel staff were friendly and attentive, the sign on the hotel front door said " let us take care of you, you deserve it" and that is exactly what happened

Norman
Mature couple
LLANISHEN, United Kingdom
June 3, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Well placed for shops/lake.

Room was stuffy where was the aircon?breakfast expensiveso went
down the road!

7.5

Zvi
Mature couple
ramat-hasharon, Israel
May 22, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

free internet,parking

Suliman
Family with young children
RIYADH, Saudi Arabia
May 22, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

comfortable , staff was very nice .

no air condition .

Anonymous
Family with older children
United Kingdom
May 20, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

9.5

Shekhar
Young couple
london, United Kingdom
May 14, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

the location was very central.

Too small a room for the charges.It was too hot inside the rooms and there was no provision for air conditioning or fans.No room service was available and not even a kettle provided for a cup of coffee in the rooms.The worst thing was that I forgot my sunglasses in the hotel lounge next to the reception and it was not to be found just half and hour later.

4.5

Hak
Mature couple
Incheon, Korea, South
May 7, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

excellent food, kind hotel staff

Farid
Family with young children
MIDC, Mumbai, India
May 6, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Your site says its a 4 star hotel. Its actually a 3 star hotel.

3.5

Anonymous
Family with young children
Switzerland
May 3, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

The staff was very friendly and helpful. The kitchen staff stayed open later so my kids could eat

We had a very small room and there was no air conditioning which would be a problem in the summer.

9.5

Daniel
With friends
Russellville, AR, USA
April 28, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Location was great, staff excellent

Ricardo
Young couple
Vevey, Switzerland
April 15, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

The walls on the hotel were very thin. We could hear everything in the other room. The room was also too small for the price paid.

5.5

Haseeb
Young couple
york, United Kingdom
March 29, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

good staff

Anonymous
Mature couple
Switzerland
March 28, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

I liked the fact that they provided an ironing station

The restaurant was closed during our stay

Gisela
Solo traveller
Mexico, Mexico
March 2, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

The staff was so kind

9.5

Yuichi
Mature couple
Tokyo, Japan
January 13, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

7.5

Anonymous
Solo traveller
United Kingdom
January 3, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

friendly and helpful staff

The design of washbasins and their positioning in rooms (ie outside of the bathroom in single rooms) are fairly extreme design faults in my view.

Helen
Solo traveller
willIAMSTOWN, Australia
November 29, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

We really enjoyed the buffet breakfast, excellent quality and variety of food. We also appreciated the excellent quality of bedding in our room, in fac it would be appreciated if you could let me know the brand of the pillows so that I might purchase the same here in Australia.

Yhing
Young couple
alor setar kedah, Malaysia
October 19, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

the breakfast

Ursula
Mature couple
Westerville, USA
October 10, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

It was conviniently located. Nice room, good breakfast.

Previous page Next page Showing 1 - 25 (Total 123)

The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.

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NH Luzern Hotel

Score from 123 reviews

Availability

When would you like to stay?

Check-in date

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Hotel Facilities

General

Services

Internet

Guest Parking

Hotel Policies

Check-In

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Cancellation

Children and extra beds

Pets

Accepted credit cards

Hotel information

Food & beverage

Area information

Terms & Conditions

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Individual guest reviews

Customers viewing this hotel are often interested in these hotels as well:

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